For online payment our answer is “No”. There is no additional charge for paying by credit card. We accept PayPal payment.
If you would like to pay by credit card on the spot, in Ninh Binh. We can send one person to your hotel/address to collect the payment. In this case we charge a service fee of 3% of the total cost + USD 10.
Read More...Payment is taken in full at the time of booking. Make your booking on our website and click ‘Pay now’ at the end of the booking process. Prices are charged in US dollars and any currency conversion facility is provided as an approximation tool only. Once you’ve made your online payment we’ll send your booking voucher by email and you’re ready to go!
Read More...If you are booking a private transfer, this might happen because you are trying to enter a time after the latest possible pickup time that we have calculated. Please check the message that appears indicating the latest time that you can be picked up at and select that one or an earlier one if you prefer.
If you have booked a shuttle service, the pickup time will be confirmed to you at least 24h before your transfer departure time. Ninhbinhtrasport will communicate your pickup time via email.
Read More...It is only possible for the driver to monitor one flight number and its arrival time using the information provided in the booking. We do this so that every passenger can receive a prompt transfer service, even in the event of delays.
If there are other passengers travelling in your party with different flight numbers, we strongly recommend you to make one booking per flight number so that different drivers are scheduled to meet each flight.
Read More...On the first step of the booking process you need to select the destination. This is the name of the city, town or area within which your accommodation is located. At a later stage in the booking process you will be able to specify the full address. If you can’t find your place on the list, please get in touch with us via the online contact form. We can provide a private door-to-door transfer so that the driver can take you directly to your destination.
Read More...We recommend that you book as early as possible. This will mean that you will have the best chance of beating any price increases, which may occur at any time during the year, especially prior to each holiday season. Our last minute booking deadlines may vary depending on the destination and time of the year. In some cases, late bookings after this deadline can sometimes be arranged but no guarantee can be made.
Read More...To request a price for destinations that we do not have listed, please go to our contact page and click on “Get a quote’’. Please provide us with the transfer details by completing the form and we will get back to you with a price and a link to go ahead and make your booking online within approximately 72h.
Read More...Yes as long as you advise us of the other locations in the booking notes when submitting your booking request. We will contact you within two hours of your booking request to inform you if your extra stops incur an extra cost. If you have not heard from us within two hours of submitting your booking confirmation consider your booking confirmed, as quoted.
Read More...We accept online payment. At the bottom of the booking request form you will see a drop down for “Payment Method”
Bank Transfer
Book online and direct deposit money into our bank account before you transfer. Our bank account details are provided on the next page after “confirming” your booking.
PayPal
Pay online via PayPal. PayPal accepts all major credit cards even if you don’t have a PayPal account
Email us or contact us via the online contact form. Explain the actual pickup and drop off locations in detail within the booking notes field. You will receive a booking confirmation via email. Reply to this email if you have any other questions. Our staff will contact you to adjust your transfer quote if it requires adjusting. Go back and forwards via email until agreed on requirements and price. If an agreement cannot be reached cancel the transfer request by clicking the link at the bottom of your confirmation email.
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