Before you travel

What luggage entitlement will I have?

Luggage entitlements are the same as airlines. One checked bag (20kg Max) and one carry on bag per passenger.

Luggage entitlements are dramatically enhanced if booking our larger vehicles with a luggage trailer.

Multiple large suitcases, bikes, strollers, surfboards and golf bags are catered for. As an example a family of 7 people with a large bag each, carry on bags, two racing bikes, a stroller, fishing gear and three surfboards will fit comfortably into our Ford Transit.

If in doubt book our larger vehicles and luggage trailer. It’s worth the extra few bucks knowing everything is going to fit before leaving home.

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How long will the transfer take?

Inputting your pickup and drop off information into our instant quoting engine displays both a distance & time estimate for your transfer.

We also recommend visiting Google maps on a PC or Smartphone. Click “Directions” and select a pickup and drop off location to retrieve their distance and time estimate.

Performing the same search on a mobile phone the morning of travel provides estimates in consideration of real time traffic congestion.

The same search performed by our drivers can result in a call request to bring forward your scheduled pickup time to allow for delays caused by traffic

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